Directorate of Training and Education Outreach Training

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Directorate of Training and Education Outreach Training

Transcript Of Directorate of Training and Education Outreach Training

Directorate of Training and Education
Outreach Training Program
Requirements
Revised February 2013
Occupational Safety and Health Administration (OSHA) 2020 S. Arlington Heights Rd Arlington Heights, IL 60005-4102
www.osha.gov [email protected] 555.543.5432 ph

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Table of Contents
I. Trainer Requirements...........................................................................................................1 A. Outreach Training Program Requirements ..............................................................1 B. Outreach Training Program Procedures...................................................................1
II. Outreach Training Program Overview.................................................................................1 III. Authorized Outreach Trainer (Outreach Trainer) Designation............................................1
A. Becoming an Outreach Trainer ................................................................................1 B. Update Requirement ................................................................................................1 C. Military Service Update Exemption ........................................................................2 D. Course Offerings ......................................................................................................2 IV. Outreach Training Program Contacts ..................................................................................2 A. Authorizing Training Organization..........................................................................2 B. OSHA Directorate of Training and Education.........................................................2 V. Outreach Training Program Requirements ..........................................................................2 A. Outreach Trainer Responsibilities............................................................................2 B. Statement of Compliance .........................................................................................2 C. Investigation and Review Procedures ......................................................................2 D. Trainer Code of Conduct .........................................................................................3 E. Training Delivery.....................................................................................................3 F. Makeup Training......................................................................................................4 G. Training Topics ........................................................................................................5 H. Topic Length ............................................................................................................6 I. Geographic Limitations ..........................................................................................6 J. Training Materials....................................................................................................7 K. Training Language ...................................................................................................7 L. Types of Outreach Trainers .....................................................................................8 M. Minimum Class Size. ...............................................................................................8 N. Maximum Class Size ...............................................................................................9 O. Class Records...........................................................................................................9 P. Advertising.............................................................................................................10 Q. Alternative Training Methods................................................................................11 VI. How to Obtain Student Course Completion Cards ............................................................12 A. Trainer ID Number ................................................................................................12 B. Submit Required Class Documentation .................................................................13 C. Key Points on Submitting Class Documentation...................................................14 D. Where to Send Class Documentation ....................................................................14 E. Replacing Lost, Damaged or Misprinted Cards.....................................................14
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VII. Student Course Completion Cards and Certificates...........................................................15 A. Distribution of Student Course Completion Cards ................................................15 B. Receipt of Student Course Completion Cards .......................................................15 C. Student Course Completion Card Fees ..................................................................15 D. Card Completion ....................................................................................................15 E. Class Certificates ...................................................................................................16
VIII. Monitoring Visits and Record Audits ................................................................................17 A. Monitoring Visits ...................................................................................................17 B. Record Audits. .......................................................................................................17
Appendix A – Statement of Compliance .......................................................................................18 Appendix B – Training Resources .................................................................................................19
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I. Trainer Requirements. Requirements for trainers authorized through the Occupational Safety and Health Administration (OSHA) Outreach Training Program are contained in the following documents:
A. Outreach Training Program Requirements. This covers the requirements for OSHA authorized Outreach trainers in all Outreach Training Programs.
B. Outreach Training Program Procedures. These procedures contain industry specific program requirements (e.g. Construction, General Industry, Maritime, or Disaster Site Worker).
II. Outreach Training Program Overview. The OSHA Outreach Training Program teaches workers about their rights, employer responsibilities, and how to file a complaint as well as how to identify, abate, avoid and prevent job related hazards. OSHA authorizes safety and health professionals who complete an Outreach trainer course to conduct occupational safety and health classes for workers. After training is completed, trainers document their training to their Authorizing Training Organization (see section IV.A), and receive student course completion cards to distribute to the workers they have trained. OSHA has promoted workplace safety and health by authorizing trainers since 1971.
The Outreach Training Program is voluntary. It does not meet the training requirements contained in any OSHA standard. However, some states and local jurisdictions have enacted laws mandating Outreach training. Some employers, unions, and various other jurisdictions also require workers to have this training to work on job sites and to fulfill their own safety training goals. For a complete list of OSHA’s training-related requirements, see OSHA Publication #2254, Training Requirements in OSHA Standards and Training Guidelines (www.osha.gov/Publications/osha2254.pdf.)
The growth in the Outreach Training Program is a result of industry-wide acceptance and additional training opportunities available through OSHA’s Training Institute (OTI) Education Centers. Many employers use the OSHA Outreach Training Program to provide training for their employees. Groups who have integrated the program into their overall safety and health training plans include the building trades, general contractors, employer associations, insurance companies, and manufacturing firms.
III. Authorized Outreach Trainer (Outreach Trainer) Designation
A. Becoming an Outreach Trainer. To become an Outreach trainer, an individual must meet the applicable prerequisites and complete the applicable industry trainer course. See the specific industry program procedures for detailed information. Trainer course prerequisites include components for both industry experience and training in OSHA standards for that industry. These are separate components. Industry experience cannot be used to fulfill the training prerequisite component. OSHA does not waive the training prerequisite component.
B. Update Requirement. To stay current on relevant OSHA matters, Outreach trainers are required to attend a trainer update course every 4 years. The trainer course may also be retaken to maintain a trainer’s authorized status. If a trainer’s authorization status has expired, the trainer has a 90-day grace period after their expiration date to take the update course. The 90-day grace period is designed to allow for unexpected circumstances like course cancellations, illness, and other unavoidable obligations such as jury duty. During the grace period, the trainer will be unable to conduct Outreach training and receive
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student course completion cards. After the grace period, a trainer’s authorization status may only be reinstated by retaking the trainer course. If a trainer’s authorization has expired, they will be unable to conduct Outreach training and receive student course completion cards. Extensions to the grace period will not be granted.
C. Military Service Update Exemption. Military members returning from overseas have 90 days from their return date to renew their trainer authorization. Proof of military status must be shown. This includes a copy of the military orders for returning to the U.S. Reservists who serve more than 30 days and leave active duty must furnish a copy of their DD214.
D. Course Offerings. Trainer courses are offered at the OSHA Training Institute (OTI) Education Centers. A searchable course schedule can be found at www.osha.gov/dte/ecd/course_otiec_search_public.html. A list of all the OTI Education Centers can be found at www.osha.gov/dte/edcenters/current_list.html.
IV. Outreach Training Program Contacts
A. Authorizing Training Organization. This refers to the organization that sponsored the trainer or most recent update course for the trainer. The Authorizing Training Organization will be either the OSHA Training Institute (OTI) or an OTI Education Center. The Authorizing Training Organization is the trainer’s primary point of contact. The name of each trainer’s Authorizing Training Organization is indicated on the front of the Outreach trainer card, below “OSHA, U.S. Department of Labor.” This organization is responsible for answering trainer questions and will issue student course completion cards. For a point-of-contact list regarding Outreach training at the Authorizing Training Organizations see www.osha.gov/dte/outreach/ato.html.
B. OSHA Directorate of Training and Education. For assistance on matters specifically referenced in these requirements or on the OSHA website, please contact the Outreach Training Program via email at [email protected], or by phone at (847) 725-7810. Please send written correspondence to:
Director OSHA Office of Training Programs and Administration 2020 S. Arlington Heights Road Arlington Heights, IL 60005-4102
V. Outreach Training Program Requirements. This section contains information on the requirements for conducting Outreach training classes. Trainers are responsible for complying with these requirements when planning and conducting Outreach classes.
A. Outreach Trainer Responsibilities. It is the responsibility of each Outreach trainer to adhere to the most current Outreach Training Program requirements and related procedures. Failure to comply may result in corrective action by OSHA, up to and including the revocation of the Outreach trainer’s authorized Outreach trainer status.
B. Statement of Compliance. Each Outreach trainer must sign a statement verifying that the training they conduct will be in accordance with Outreach Training Program requirements and procedures. See Appendix A.
C. Investigation and Review Procedures. The procedures used by OSHA to process complaints or allegations of failure to comply with Outreach Training Program
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requirements are available at www.osha.gov/dte/outreach/construction_generalindustry/investigation_procedures.html.
D. Trainer Code of Conduct. Trainers must conduct themselves professionally at all times during the training and at lunch and breaks. The following are examples of unacceptable behavior:
1. Inappropriate Behavior or Activities. This includes serving alcohol, suggesting how to circumvent OSHA regulations, or acting in an unprofessional manner.
2. Lack of Professionalism. This includes discriminatory or defamatory remarks regarding OSHA or any individual or group of individuals.
3. Offensive Humor or Anecdotes. This includes telling jokes that could be considered offensive, insulting, humiliating, or demeaning.
4. Improper Class Setting. This includes holding training at a place not conducive to training.
5. Felony Conviction. Outreach trainers convicted of a felony may be subject to suspension or revocation.
E. Training Delivery. Training that does not comply with the requirements listed below will not be recognized and trainers will not be given student course completion cards.
1. Students are defined as those attending a class. Trainers are not considered students. Therefore, the Outreach trainer must not include their name on the student roster.
2. Attendance. To receive a course completion card, the student must attend and complete the entire class, including all requisite topics and the minimum number of contact hours.
3. Daily Student Contact Hour Limit
a) Training is limited to a maximum of 7.5 student contact hours per day. The entire length of the training day may be longer than 7.5 hours when adding time for breaks and lunch.
(1) 10-hour classes must take a minimum of 2 days.
(2) 30-hour classes must take a minimum of 4 days.
b) Training cannot be conducted over 10 consecutive hours. An 8-hour break is required after 7.5 consecutive contact hours of training. Consequently, for example, a training class cannot be conducted from 9 p.m. until 7 a.m. the following day.
c) A written request for exception to these requirements must be submitted by the Outreach trainer to the address indicated in section IV.B. and be received by OSHA at least 60 days in advance of the scheduled training. Documentation must be submitted with training details and the reason why it is necessary. Only one exception will be permitted at a time – a trainer who receives an exception will not be allowed to apply for another until the course given the exception has been completed.
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d) Please note that an exception will only be granted in extremely extenuating circumstances. OSHA will not consider cost savings, trainer availability, time limits, or missing work as extenuating circumstances.
4. Break and Lunch Periods. At a minimum, a 10-minute break period must be provided after every 2 hours of instruction. A lunch period of at least 30 minutes must be provided for each training session which lasts for more than 6 hours. The lunch period is intended as a break period, training is not allowed during this time.
5. Class Duration
a) Outreach trainers may break the class into time segments to deliver the training over multiple days, weeks, or months. Each segment must be a minimum of 1 hour in length.
b) Each Outreach class must be completed within 6 months of its start date. If the Outreach training will take longer than 6 months, an exception must be received from OSHA following the exception procedure noted above in section V.E.3.c).
6. Class Style
a) Outreach training should include workshops, case studies, exercises, and demonstrations that involve student participation and interaction.
b) Videos cannot comprise more than 25% of the time spent in Outreach training.
7. Student Verification. Outreach trainers should employ every reasonable effort to ensure the identity of each individual attending their Outreach training.
8. Providing 10-hour Students Additional Training to Receive a 30-hour Card. Outreach trainers may provide 20 additional hours to 10-hour students and receive 30-hour cards under the following conditions:
a) The same Outreach trainer must do all the Outreach training.
b) All the Outreach training must be completed (from the start of the 10-hour class, to the end of the 30-hour class) within 6 months.
c) The 10-hour card must be returned to receive the 30-hour card.
F. Makeup Training. If a student misses any portion of the class, the student may be eligible to complete the training at a later time. This is considered “Makeup Training”. The Outreach trainer may conduct makeup training for a student in accordance with these requirements:
1. Student Eligibility
a) For a student to be eligible for makeup training, the student must have completed at least 50% of the contact hours for an Outreach class.
b) The Outreach trainer must document the eligible student’s absence separate from the OSHA Outreach Training Program Report (as described in section VI.B.1.d) when originally submitted. The eligible student’s name must not be included on the Outreach Training Program Report.
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2. Eligible students may make up the portion of the training they missed within 6 months of the start of the training.
3. Makeup training may be performed by the same OSHA trainer or by another Outreach trainer who has coordinated the training with the primary Outreach trainer. The primary Outreach trainer is responsible for meeting the reporting requirements as outline in section VI.B.
4. Students may complete the makeup training with the guest trainer who conducted the particular missed training portion, as long as this part of the training is coordinated by the primary Outreach trainer. The student must have access to the primary Outreach trainer for any follow-up questions.
5. Makeup training for small classes (less than 3 students) is allowed.
6. Makeup training must comply with the document submittal requirements in section VI.B.
G. Training Topics
1. Types of Topics. There are mandatory, elective, and optional topics. These topics are outlined in the specific industry procedures.
a) Mandatory topics are required and must be conducted for the minimum amount of time indicated. These topics are determined by OSHA.
b) Elective topics must be chosen by the Outreach trainer from the list provided in the specific industry procedures. Usually the choices are based on industry, locality, or audience needs. OSHA requires a minimum number of these topics that must be taught and a minimum amount of time that must be devoted to these topics. The list of elective topics is determined by OSHA.
c) Optional topics are intended to supplement the mandatory and elective topics. These topics are intended to provide an Outreach trainer with increased flexibility to fulfill Outreach training time requirements. Additional time in mandatory or elective topics is necessary if optional topics are not covered.
2. The Designated Training Topics section in the specific industry procedures contain detailed information on subjects that must be covered in Outreach classes and time requirements.
3. Training and Topics Ineligible for Outreach Training
a) Topics must be occupational safety and health topics dealing with hazard recognition or prevention.
b) CPR and First Aid. Although CPR and First Aid may be presented in conjunction with Outreach training, they cannot be counted towards fulfillment of Outreach requirements.
c) Training that is conducted to comply with requirements in the OSHA standards cannot be counted toward Outreach training.
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H. Topic Length. OSHA has assigned minimum lengths for each mandatory topic. Onehalf hour is the minimum an Outreach trainer may spend on any topic. Unless it is otherwise noted, OSHA recommends spending an hour on each topic.
1. 10-Hour Class. An Outreach trainer may not cover any single topic for more than 4 hours, unless it is permitted in the specific industry procedures.
2. 30-Hour Class. An Outreach trainer may not spend more than 6 hours on any single topic, unless it is permitted in the specific industry procedures.
I. Geographic Limitations
1. Agency’s Geographic Jurisdiction. OSHA Outreach Training Program classes may only be conducted in training locations within the agency’s geographic jurisdiction. OSHA covers workers and employers in the 50 U.S. States, the District of Columbia, the Commonwealth of Puerto Rico, the Virgin Islands, American Samoa, Guam, the Commonwealth of the Northern Mariana Islands, Wake Island, Outer Continental Shelf Lands defined in the Outer Continental Shelf Lands Act, and Johnston Island. Classes delivered outside of OSHA’s geographic jurisdiction will not be recognized as Outreach Training Program classes, and trainers will not receive student course completion cards for those students.
OSHA Outreach Training Program classes delivered outside of OSHA's jurisdiction to members of the U.S. military are permissible and these personnel are eligible to receive student course completion cards. In these cases, Outreach trainers do not have to request an exception from OSHA, but they must ensure their Authorizing Training Organization is aware that the persons trained are members of the U.S. military. U.S. Department of Defense civilian personnel can also be trained without an exception. However, contractors for the U.S. military cannot be trained without prior approval from OSHA.
2. Exception Requirements. Exceptions to these requirements may only be granted with prior approval from OSHA. Requests for exception will only be considered for training that is provided on a contract basis for a specific organization and only its employees. The contracting organization is defined as the party who has legal binding contract with the Outreach trainer to provide Outreach training outside of OSHA’s geographic jurisdiction.
Please note the following requirements for obtaining OSHA approval for training outside OSHA’s geographic jurisdiction. Only one exception will be permitted at a time – a trainer who receives an exception will not be allowed to apply for another until the course given the exception has been completed. A written request for exception must be submitted by the Outreach trainer to the address indicated in section IV.B. and be received by OSHA at least 60 days in advance of the scheduled Outreach training. The written request for exception must include the following:
a) Primary Outreach trainer
b) Outreach trainer email address
c) Copy of trainer’s Outreach trainer card
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TrainingOutreach TrainerOshaTopicsException