FY 2021-22 Performance Plan and FY 2020 Performance Report
Transcript Of FY 2021-22 Performance Plan and FY 2020 Performance Report
Annual Performance Report for Fiscal Year 2020
and Annual Performance Plan for Fiscal Years 2021 and 2022
Budgeted Resources by Objective
($ in thousands)
Strategic Goal 1: Prevent fraud, deception, and unfair business practices in the marketplace.
Objective 1.1: Identify and take actions to address deceptive or unfair practices that harm consumers.
Objective 1.2: Provide the public with knowledge and tools to prevent harm to consumers.
Objective 1.3: Collaborate with domestic and international partners to enhance consumer protection.
Total
FY 2020 FTE
512
73
27 612
FY 2020 Amount
$164,143
24,213
8,234 $196,590
FY 2021 FTE
552
73
28 653
FY 2021 Amount
$175,494
24,452
8,659 $208,605
Strategic Goal 2: Prevent anticompetitive mergers and other anticompetitive business practices in the marketplace.
Objective 2.1: Identify and take actions to address anticompetitive mergers and practices that cause harm to consumers.
Objective 2.2: Engage in effective research and stakeholder outreach to promote competition, advance its understanding, and create awareness of its benefits to consumers.
Objective 2.3: Collaborate with domestic and international partners to preserve and promote competition.
Total
FY 2020 FTE
453
53 22 528
FY 2020 Amount
$132,027
15,447 6,936
$154,410
FY 2021 FTE
518
56 23 597
FY 2021 Amount
$157,163
16,740 7,292
$181,195
Fiscal Year 2022 Congressional Budget Justification
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Annual Performance Report for FY 2020 and Annual Performance Plan for FYs 2021 and 2022
FTE by Objective
($ in thousands)
Protecting Consumers
Privacy and Identity Protection Financial Practices Marketing Practices Advertising Practices Enforcement Consumer Response and Operations Litigation Technology and Analysis Consumer and Business Education Economic and Consumer Policy Analysis Management Support
Total
Fiscal Year 2020
Objective Number
1
2
3
Total FTE
50
8
3 61
61
6
4 71
108
5
9 122
51
5
3 59
52
1
1 54
24
1 --- 25
36
1 --- 37
--- 21 --- 21
2
5
1
8
9
3 --- 12
119 17
6 142
512 73 27 612
Fiscal Year 2021
Objective Number
1
2
3
Total FTE
52
8
3 63
63
6
4 73
114
5
9 128
52
5
3 60
55
1
1 57
25
1 --- 26
40
1 --- 41
--- 22 --- 22
7
3
1 11
9
3 --- 12
135 18
7 160
552 73 28 653
Promoting Competition
Premerger Notification Merger and Joint Venture Enforcement Merger and Joint Venture Compliance Nonmerger Enforcement Nonmerger Compliance Antitrust Policy Analysis Other Direct Support
Total
Fiscal Year 2020
Objective Number
1
2
3
Total FTE
15
3 --- 18
187 10
5 202
9
2 --- 11
116
6
5 127
1 --- ---
1
3 16
7 26
16
4 --- 20
106 12
5 123
453 53 22 528
Fiscal Year 2021
Objective Number
1
2
3
Total FTE
16
3 --- 19
209 10
5 224
9
2 --- 11
132
6
5 143
1 --- ---
1
8 17
7 32
16
4 --- 20
127 14
6 147
518 56 23 597
Fiscal Year 2022 Congressional Budget Justification
Annual Performance Report for FY 2020 and Annual Performance Plan for FYs 2021 and 2022
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About This Report
The following document is the Annual Performance Report for fiscal year (FY) 2020 and Annual Performance Plan for FY 2021 and 2022 for the Federal Trade Commission (“FTC” or “Commission”). The performance report is structured around three strategic goals and their supporting objectives as established in the FTC Strategic Plan for FY 2018-2022. The FTC’s strategic goals, objectives, and performance measures articulate what the agency intends to accomplish to meet its mandated mission (Goals 1 and 2), support and improve the management functions vital to core mission success (Goal 3), and demonstrate the highest standards of stewardship.
• Strategic Goal 1: Protect consumers from unfair and deceptive practices in the marketplace
• Strategic Goal 2: Maintain competition to promote a marketplace free from anticompetitive mergers, business practices, or public policy outcomes
• Strategic Goal 3: Advance the FTC’s performance through excellence in managing resources, human capital, and information technology
To see more of the FTC’s performance and budget documents, please visit the agency’s website.
Agency and Mission Information
The FTC works to protect and strengthen free and open markets and to promote informed consumer choice, both in the United States and around the world. While the FTC is primarily a law enforcement agency, the FTC also uses a variety of other tools to fulfill its mission, including rulemaking, research, studies on marketplace trends and legal developments, and consumer and business education.
Our Mission Protecting consumers and competition by preventing anticompetitive, deceptive, and unfair business practices through law enforcement, advocacy, and education without unduly burdening legitimate business activity.
Our Vision A vibrant economy characterized by vigorous competition and consumer access to accurate information.
Our History and Organization The FTC is an independent agency that reports to the President and to Congress on its mission to protect consumers and promote competition. This work includes pursuing
Fiscal Year 2022 Congressional Budget Justification
Annual Performance Report for FY 2020 and Annual Performance Plan for FYs 2021 and 2022
5
vigorous and effective law enforcement; advancing consumers’ interests by sharing its expertise with Congress, state legislatures, and U.S. and international agencies; developing policy and research tools through hearings, workshops, and conferences; and creating practical and plain-language educational programs and materials for consumers and businesses in a global marketplace with constantly changing technologies.
The FTC has a long tradition of maintaining a competitive marketplace for both consumers and businesses. In 1914, President Woodrow Wilson signed the Federal Trade Commission Act into law, creating the FTC, which then absorbed its predecessor, the Bureau of Corporations, in 1915. When the FTC was created in 1914, its purpose was to prevent unfair methods of competition in commerce as part of the battle to “bust the trusts.” Over the years, Congress passed additional laws giving the agency greater authority over anticompetitive practices.
Recognizing that unfair and deceptive practices can also distort a competitive marketplace and cause harm to consumers, in 1938 Congress amended the FTC Act and granted the FTC authority to stop “unfair or deceptive acts or practices in or affecting commerce.” Since then, the FTC also has been directed to enforce a wide variety of other consumer protection laws and regulations. In total, the Commission has enforcement or administrative responsibilities under more than 70 laws. In addition, the agency maintains a website at www.ftc.gov that provides information for consumers and businesses, as well as online forms to file complaints.
Organizational Structure The FTC is headed by a Commission, consisting of five members; each is nominated by the President, confirmed by the Senate, and serves a staggered seven-year term. The President chooses one commissioner to act as Chair. No more than three commissioners may be from the same political party. The FTC accomplishes its mission through three bureaus: the Bureau of Consumer Protection (BCP), the Bureau of Competition (BC), and the Bureau of Economics (BE). Their work is aided by the Office of the General Counsel (OGC), the Office of International Affairs (OIA), the Office of Policy Planning (OPP), the Office of the Secretary (OS), the Office of the Executive Director (OED), the Office of Congressional Relations (OCR), the Office of Public Affairs (OPA), the Office of Administrative Law Judges (ALJ), the Office of Equal Employment Opportunity and Workplace Inclusion (EEOWI), the Office of the Chief Privacy Officer (OCPO), and the Office of the Inspector General (OIG). For more information about the agency’s components, visit its organizational structure webpage.
The agency’s headquarters are located in Washington, D.C. with eight regional offices across the United States. The agency had 1160 staff on board at the end of FY 2020. The total new budget authority for FY 2020 was $331.0 million.
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Annual Performance Report for FY 2020 and Annual Performance Plan for FYs 2021 and 2022
Performance Measurement Reporting Process
Bureau and Office representatives serve as the Performance Measure Reporting Officials (PMRO), who act as data stewards for each of the agency’s publicly-reported performance goals. The PMROs report performance data to the Performance Improvement Officer on a quarterly or annual basis via an internal data reporting tool. The Financial Management Office (FMO) also leads periodic performance goal reviews in coordination with budget execution reviews. Quarterly reports are sent to senior managers throughout the agency, allowing for adjustments to agency strategies based on the interim results.
Verification and Validation of Performance Data The following outlines how the agency ensures the performance information it reports is complete, reliable, and accurate:
• The FTC has adopted a central internal repository for performance data entry, reporting, and review. The electronic data tool reduces human error, increases transparency, and facilitates review of the agency’s performance information.
• Each PMRO is responsible for updating the data quality appendix (DQA) at least once per year. The DQA serves as a process document, laying out data sources, and collection methods for performance information, as well as how metrics are calculated.
• PMROs must provide all supporting documentation for their performance results at both the midpoint and end of the fiscal year. This allows FMO Performance Staff to “dig beneath the surface” and see the data underlying the metrics.
• After reviewing the underlying data, several measures are selected each year to investigate more thoroughly, including interviewing the staff responsible for data collection, asking about alternative methods, and comparing data collection and calculations to those reported in the DQA.
Fiscal Year 2022 Congressional Budget Justification
Annual Performance Report for FY 2020 and Annual Performance Plan for FYs 2021 and 2022
7
Annual Performance Goals: Fiscal Years 2016 to 2022
Performance results avalable at http://www.ftc.gov/about-ftc/performance.
FY 2016 FY 2017 FY 2018 FY 2019 FY 2020 FY 2020 FY 2021 FY 2022 Actual Actual Actual Actual Actual Target Target Target
Goal 1: Protect consumers from unfair and deceptive practices in the marketplace.
Objective 1.1: Identify and take actions to address deceptive or unfair practices that harm consumers.
Performance Goal 1.1.1 Percentage of the FTC’s consumer protection law enforcement actions that targeted the subject of consumer complaints to the FTC.
91.2%
94.4%
89.6%
87.8%
90.5%
80.0%
80.0%
Performance Goal 1.1.2 Rate of customer satisfaction with the FTC’s
Consumer Response Center.
(A) Website (B) Call Center
³Key Performance Goal 1.1.3
Total consumer savings compared
to the amount of FTC resources
allocated to consumer protection
law enforcement. (New 3 yr. rolling average)
³Key Performance Goal
1.1.4 Amount of money returned to consumers or forwarded to the
U.S. Treasury resulting from FTC
enforcement action.
(A) 81 (B) 83
$8.80 in consumer savings per $1 spent
$95.2 million
(A) 80 (B) 84
$35.20 in consumer savings per $1 spent
$2.69 billion
(A) 80.3 (B) 85
$39.00 in consumer savings per $1 spent
$3.25 billion
(A) 81.2 (B) 84
$38.60 in consumer savings per $1 spent
$3.52 billion
(A) 82.5 (B) 84
$14.40 in consumer
savings per $1 spent
$2.79 billion
(A) 75 (B) 64
$7.00 in consumer
savings per $1 spent
$65 million
average satisfaction rate for websites/
call centers
$7.00 in consumer savings per $1 spent
$65 million
Objective 1.2 Provide consumers and businesses with knowledge and tools that provide guidance
and prevent harm.
³Rate oKfecyonPseurmfoerrmsaatnicsefaGctoioanl 1w.2it.h1 76.0 77.0 77.0 77.7 76.2 75.5 average satisfaction
FTC consumer education websites.
rate for websites
Performance Goal 1.2.2 Number of
workshops and conferences the FTC 12
19
11
12
13
10
10
convened that address consumer
protection issues.
Performance Goal 1.2.3 Number
of consumer protection reports the
8
10
18
11
23
10
10
FTC released.
Fiscal Year 2022 Congressional Budget Justification
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Annual Performance Report for FY 2020 and Annual Performance Plan for FYs 2021 and 2022
FY 2016 FY 2017 FY 2018 FY 2019 FY 2020 FY 2020 FY 2021 FY 2022 Actual Actual Actual Actual Actual Target Target Target
Objective 1.3 Collaborate with domestic and international partners to enhance consumer protection.
Performance Goal 1.3.1 Number
of investigations or cases in which
the FTC and other U.S. federal, state,
and local government agencies
387
359
369
453
551
375
375
shared evidence or information that
contributed to FTC law enforcement
actions or enhanced consumer
protection..
Performance Goal 1.3.2 Number
of investigations or cases in which
the FTC obtained foreign-based
evidence or information or engaged
in other mutual assistance that
53
50
43
48
42
40
32
35
contributed to FTC law enforcement
actions, or in which the FTC
cooperated with foreign agencies
and/or multilateral organizations
on enforcement matters.
Performance Goal 1.3.3 Number
of instances of policy advice or
technical assistance provided to
66
66
64
71
60
60
60
foreign consumer protection and
privacy agencies, directly and
through international organizations.
Performance Goal 1.3.4
Percentage of consumer protection
advocacy matters filed with
85.7% 85.7%
*
*
*
60.0%
60.0%
entities including federal and state
legislatures, agencies, or courts that
were successful, in whole or in part.
Goal 2: Maintain competition to promote a marketplace free from anticompetitive mergers, business practices, or public policy outcomes
Objective 2.1 Identify and take actions to address anticompetitive mergers and practices.
³Key Performance Goal 2.1.1
Percentage of full merger and nonmerger investigations in which the FTC takes action to maintain competition.
54.6%
49.1%
67.9%
62.9%
77.1%
Between 40.0%
and 70.0%
Between 50.0% and 80.0%
Performance Goal 2.1.2 Consumer savings through merger actions taken to maintain competition.
$2.59 billion
$2.59 billion
$2.66 billion
$3.09 billion
$1.78 billion
$2.10 billion
$1.5 billion
* Results not available at time of publication.
Fiscal Year 2022 Congressional Budget Justification
Annual Performance Report for FY 2020 and Annual Performance Plan for FYs 2021 and 2022
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³Key Performance Goal 2.1.3
Total consumer savings compared to the amount of FTC resources allocated to the merger program.
FY 2016 Actual
$46.40 in consumer
savings per $1 spent
FY 2017 FY 2018 FY 2019 Actual Actual Actual
$55.60 in consumer savings per $1 spent
$50.30 in consumer savings per $1 spent
$65.90 in consumer savings per $1 spent
FY 2020 Actual
$25.70 in consumer
savings per $1 spent
FY 2020 Target
$42.00 in consumer
savings per $1 spent
FY 2021 FY 2022 Target Target
$35.00 in consumer savings per $1 spent
Performance Goal 2.1.4 Consumer savings through nonmerger actions taken to maintain competition.
³Key Performance Goal 2.1.5
Total consumer savings compared to the amount of FTC resources allocated to the nonmerger program.
$1.02 billion
$1.12 billion
$1.10 billion
$52.30 in consumer
savings per $1 spent
$39.60 in consumer savings per $1 spent
$40.10 in consumer
savings per $1 spent
$1.77 billion
$75.80 in consumer
savings per $1 spent
$901 million
$45.95 in consumer
savings per $1 spent
$900 million
$40.00 in consumer
savings per $1 spent
$900 million
$35.00 in consumer savings per $1 spent
Objective 2.2 Engage in effective research, advocacy, and stakeholder outreach to promote competition and advance its understanding.
Performance Goal 2.2.1 Number of
workshops, seminars, conferences,
and hearings convened or co-
3
3
7
11
4
3
3
sponsored that involve significant
competition-related issues.
Performance Goal 2.2.2 Number of
reports and studies the FTC issued
9
11
9
4
7
8
8
on key competition-related topics.
Performance Goal 2.2.3
Percentage of competition advocacy
comments and amicus briefs filed
with entities including federal
64.7% 58.6%
*
*
*
60.0%
60.0%
and state legislatures, agencies,
or courts that were successful, in
whole or in part.
Objective 2.3 Collaborate with domestic and international partners to preserve and promote competition.
³Key Performance Goal 2.3.1
Percentage of FTC cases involving
at least one substantive contact
with a foreign antitrust authority 100% 96%
98% 100% 100% 95%
95%
in which the agencies followed
consistent analytical approaches
and reached compatible outcomes.
Performance Goal 2.3.2 Number of
instances in which the FTC provided
policy advice or technical assistance 171
160
151
165
155
130
130
to foreign competition agencies or
government.
* Results not available at time of publication.
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Annual Performance Report for FY 2020 and Annual Performance Plan for FYs 2021 and 2022
and Annual Performance Plan for Fiscal Years 2021 and 2022
Budgeted Resources by Objective
($ in thousands)
Strategic Goal 1: Prevent fraud, deception, and unfair business practices in the marketplace.
Objective 1.1: Identify and take actions to address deceptive or unfair practices that harm consumers.
Objective 1.2: Provide the public with knowledge and tools to prevent harm to consumers.
Objective 1.3: Collaborate with domestic and international partners to enhance consumer protection.
Total
FY 2020 FTE
512
73
27 612
FY 2020 Amount
$164,143
24,213
8,234 $196,590
FY 2021 FTE
552
73
28 653
FY 2021 Amount
$175,494
24,452
8,659 $208,605
Strategic Goal 2: Prevent anticompetitive mergers and other anticompetitive business practices in the marketplace.
Objective 2.1: Identify and take actions to address anticompetitive mergers and practices that cause harm to consumers.
Objective 2.2: Engage in effective research and stakeholder outreach to promote competition, advance its understanding, and create awareness of its benefits to consumers.
Objective 2.3: Collaborate with domestic and international partners to preserve and promote competition.
Total
FY 2020 FTE
453
53 22 528
FY 2020 Amount
$132,027
15,447 6,936
$154,410
FY 2021 FTE
518
56 23 597
FY 2021 Amount
$157,163
16,740 7,292
$181,195
Fiscal Year 2022 Congressional Budget Justification
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Annual Performance Report for FY 2020 and Annual Performance Plan for FYs 2021 and 2022
FTE by Objective
($ in thousands)
Protecting Consumers
Privacy and Identity Protection Financial Practices Marketing Practices Advertising Practices Enforcement Consumer Response and Operations Litigation Technology and Analysis Consumer and Business Education Economic and Consumer Policy Analysis Management Support
Total
Fiscal Year 2020
Objective Number
1
2
3
Total FTE
50
8
3 61
61
6
4 71
108
5
9 122
51
5
3 59
52
1
1 54
24
1 --- 25
36
1 --- 37
--- 21 --- 21
2
5
1
8
9
3 --- 12
119 17
6 142
512 73 27 612
Fiscal Year 2021
Objective Number
1
2
3
Total FTE
52
8
3 63
63
6
4 73
114
5
9 128
52
5
3 60
55
1
1 57
25
1 --- 26
40
1 --- 41
--- 22 --- 22
7
3
1 11
9
3 --- 12
135 18
7 160
552 73 28 653
Promoting Competition
Premerger Notification Merger and Joint Venture Enforcement Merger and Joint Venture Compliance Nonmerger Enforcement Nonmerger Compliance Antitrust Policy Analysis Other Direct Support
Total
Fiscal Year 2020
Objective Number
1
2
3
Total FTE
15
3 --- 18
187 10
5 202
9
2 --- 11
116
6
5 127
1 --- ---
1
3 16
7 26
16
4 --- 20
106 12
5 123
453 53 22 528
Fiscal Year 2021
Objective Number
1
2
3
Total FTE
16
3 --- 19
209 10
5 224
9
2 --- 11
132
6
5 143
1 --- ---
1
8 17
7 32
16
4 --- 20
127 14
6 147
518 56 23 597
Fiscal Year 2022 Congressional Budget Justification
Annual Performance Report for FY 2020 and Annual Performance Plan for FYs 2021 and 2022
3
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About This Report
The following document is the Annual Performance Report for fiscal year (FY) 2020 and Annual Performance Plan for FY 2021 and 2022 for the Federal Trade Commission (“FTC” or “Commission”). The performance report is structured around three strategic goals and their supporting objectives as established in the FTC Strategic Plan for FY 2018-2022. The FTC’s strategic goals, objectives, and performance measures articulate what the agency intends to accomplish to meet its mandated mission (Goals 1 and 2), support and improve the management functions vital to core mission success (Goal 3), and demonstrate the highest standards of stewardship.
• Strategic Goal 1: Protect consumers from unfair and deceptive practices in the marketplace
• Strategic Goal 2: Maintain competition to promote a marketplace free from anticompetitive mergers, business practices, or public policy outcomes
• Strategic Goal 3: Advance the FTC’s performance through excellence in managing resources, human capital, and information technology
To see more of the FTC’s performance and budget documents, please visit the agency’s website.
Agency and Mission Information
The FTC works to protect and strengthen free and open markets and to promote informed consumer choice, both in the United States and around the world. While the FTC is primarily a law enforcement agency, the FTC also uses a variety of other tools to fulfill its mission, including rulemaking, research, studies on marketplace trends and legal developments, and consumer and business education.
Our Mission Protecting consumers and competition by preventing anticompetitive, deceptive, and unfair business practices through law enforcement, advocacy, and education without unduly burdening legitimate business activity.
Our Vision A vibrant economy characterized by vigorous competition and consumer access to accurate information.
Our History and Organization The FTC is an independent agency that reports to the President and to Congress on its mission to protect consumers and promote competition. This work includes pursuing
Fiscal Year 2022 Congressional Budget Justification
Annual Performance Report for FY 2020 and Annual Performance Plan for FYs 2021 and 2022
5
vigorous and effective law enforcement; advancing consumers’ interests by sharing its expertise with Congress, state legislatures, and U.S. and international agencies; developing policy and research tools through hearings, workshops, and conferences; and creating practical and plain-language educational programs and materials for consumers and businesses in a global marketplace with constantly changing technologies.
The FTC has a long tradition of maintaining a competitive marketplace for both consumers and businesses. In 1914, President Woodrow Wilson signed the Federal Trade Commission Act into law, creating the FTC, which then absorbed its predecessor, the Bureau of Corporations, in 1915. When the FTC was created in 1914, its purpose was to prevent unfair methods of competition in commerce as part of the battle to “bust the trusts.” Over the years, Congress passed additional laws giving the agency greater authority over anticompetitive practices.
Recognizing that unfair and deceptive practices can also distort a competitive marketplace and cause harm to consumers, in 1938 Congress amended the FTC Act and granted the FTC authority to stop “unfair or deceptive acts or practices in or affecting commerce.” Since then, the FTC also has been directed to enforce a wide variety of other consumer protection laws and regulations. In total, the Commission has enforcement or administrative responsibilities under more than 70 laws. In addition, the agency maintains a website at www.ftc.gov that provides information for consumers and businesses, as well as online forms to file complaints.
Organizational Structure The FTC is headed by a Commission, consisting of five members; each is nominated by the President, confirmed by the Senate, and serves a staggered seven-year term. The President chooses one commissioner to act as Chair. No more than three commissioners may be from the same political party. The FTC accomplishes its mission through three bureaus: the Bureau of Consumer Protection (BCP), the Bureau of Competition (BC), and the Bureau of Economics (BE). Their work is aided by the Office of the General Counsel (OGC), the Office of International Affairs (OIA), the Office of Policy Planning (OPP), the Office of the Secretary (OS), the Office of the Executive Director (OED), the Office of Congressional Relations (OCR), the Office of Public Affairs (OPA), the Office of Administrative Law Judges (ALJ), the Office of Equal Employment Opportunity and Workplace Inclusion (EEOWI), the Office of the Chief Privacy Officer (OCPO), and the Office of the Inspector General (OIG). For more information about the agency’s components, visit its organizational structure webpage.
The agency’s headquarters are located in Washington, D.C. with eight regional offices across the United States. The agency had 1160 staff on board at the end of FY 2020. The total new budget authority for FY 2020 was $331.0 million.
Fiscal Year 2022 Congressional Budget Justification
6
Annual Performance Report for FY 2020 and Annual Performance Plan for FYs 2021 and 2022
Performance Measurement Reporting Process
Bureau and Office representatives serve as the Performance Measure Reporting Officials (PMRO), who act as data stewards for each of the agency’s publicly-reported performance goals. The PMROs report performance data to the Performance Improvement Officer on a quarterly or annual basis via an internal data reporting tool. The Financial Management Office (FMO) also leads periodic performance goal reviews in coordination with budget execution reviews. Quarterly reports are sent to senior managers throughout the agency, allowing for adjustments to agency strategies based on the interim results.
Verification and Validation of Performance Data The following outlines how the agency ensures the performance information it reports is complete, reliable, and accurate:
• The FTC has adopted a central internal repository for performance data entry, reporting, and review. The electronic data tool reduces human error, increases transparency, and facilitates review of the agency’s performance information.
• Each PMRO is responsible for updating the data quality appendix (DQA) at least once per year. The DQA serves as a process document, laying out data sources, and collection methods for performance information, as well as how metrics are calculated.
• PMROs must provide all supporting documentation for their performance results at both the midpoint and end of the fiscal year. This allows FMO Performance Staff to “dig beneath the surface” and see the data underlying the metrics.
• After reviewing the underlying data, several measures are selected each year to investigate more thoroughly, including interviewing the staff responsible for data collection, asking about alternative methods, and comparing data collection and calculations to those reported in the DQA.
Fiscal Year 2022 Congressional Budget Justification
Annual Performance Report for FY 2020 and Annual Performance Plan for FYs 2021 and 2022
7
Annual Performance Goals: Fiscal Years 2016 to 2022
Performance results avalable at http://www.ftc.gov/about-ftc/performance.
FY 2016 FY 2017 FY 2018 FY 2019 FY 2020 FY 2020 FY 2021 FY 2022 Actual Actual Actual Actual Actual Target Target Target
Goal 1: Protect consumers from unfair and deceptive practices in the marketplace.
Objective 1.1: Identify and take actions to address deceptive or unfair practices that harm consumers.
Performance Goal 1.1.1 Percentage of the FTC’s consumer protection law enforcement actions that targeted the subject of consumer complaints to the FTC.
91.2%
94.4%
89.6%
87.8%
90.5%
80.0%
80.0%
Performance Goal 1.1.2 Rate of customer satisfaction with the FTC’s
Consumer Response Center.
(A) Website (B) Call Center
³Key Performance Goal 1.1.3
Total consumer savings compared
to the amount of FTC resources
allocated to consumer protection
law enforcement. (New 3 yr. rolling average)
³Key Performance Goal
1.1.4 Amount of money returned to consumers or forwarded to the
U.S. Treasury resulting from FTC
enforcement action.
(A) 81 (B) 83
$8.80 in consumer savings per $1 spent
$95.2 million
(A) 80 (B) 84
$35.20 in consumer savings per $1 spent
$2.69 billion
(A) 80.3 (B) 85
$39.00 in consumer savings per $1 spent
$3.25 billion
(A) 81.2 (B) 84
$38.60 in consumer savings per $1 spent
$3.52 billion
(A) 82.5 (B) 84
$14.40 in consumer
savings per $1 spent
$2.79 billion
(A) 75 (B) 64
$7.00 in consumer
savings per $1 spent
$65 million
average satisfaction rate for websites/
call centers
$7.00 in consumer savings per $1 spent
$65 million
Objective 1.2 Provide consumers and businesses with knowledge and tools that provide guidance
and prevent harm.
³Rate oKfecyonPseurmfoerrmsaatnicsefaGctoioanl 1w.2it.h1 76.0 77.0 77.0 77.7 76.2 75.5 average satisfaction
FTC consumer education websites.
rate for websites
Performance Goal 1.2.2 Number of
workshops and conferences the FTC 12
19
11
12
13
10
10
convened that address consumer
protection issues.
Performance Goal 1.2.3 Number
of consumer protection reports the
8
10
18
11
23
10
10
FTC released.
Fiscal Year 2022 Congressional Budget Justification
8
Annual Performance Report for FY 2020 and Annual Performance Plan for FYs 2021 and 2022
FY 2016 FY 2017 FY 2018 FY 2019 FY 2020 FY 2020 FY 2021 FY 2022 Actual Actual Actual Actual Actual Target Target Target
Objective 1.3 Collaborate with domestic and international partners to enhance consumer protection.
Performance Goal 1.3.1 Number
of investigations or cases in which
the FTC and other U.S. federal, state,
and local government agencies
387
359
369
453
551
375
375
shared evidence or information that
contributed to FTC law enforcement
actions or enhanced consumer
protection..
Performance Goal 1.3.2 Number
of investigations or cases in which
the FTC obtained foreign-based
evidence or information or engaged
in other mutual assistance that
53
50
43
48
42
40
32
35
contributed to FTC law enforcement
actions, or in which the FTC
cooperated with foreign agencies
and/or multilateral organizations
on enforcement matters.
Performance Goal 1.3.3 Number
of instances of policy advice or
technical assistance provided to
66
66
64
71
60
60
60
foreign consumer protection and
privacy agencies, directly and
through international organizations.
Performance Goal 1.3.4
Percentage of consumer protection
advocacy matters filed with
85.7% 85.7%
*
*
*
60.0%
60.0%
entities including federal and state
legislatures, agencies, or courts that
were successful, in whole or in part.
Goal 2: Maintain competition to promote a marketplace free from anticompetitive mergers, business practices, or public policy outcomes
Objective 2.1 Identify and take actions to address anticompetitive mergers and practices.
³Key Performance Goal 2.1.1
Percentage of full merger and nonmerger investigations in which the FTC takes action to maintain competition.
54.6%
49.1%
67.9%
62.9%
77.1%
Between 40.0%
and 70.0%
Between 50.0% and 80.0%
Performance Goal 2.1.2 Consumer savings through merger actions taken to maintain competition.
$2.59 billion
$2.59 billion
$2.66 billion
$3.09 billion
$1.78 billion
$2.10 billion
$1.5 billion
* Results not available at time of publication.
Fiscal Year 2022 Congressional Budget Justification
Annual Performance Report for FY 2020 and Annual Performance Plan for FYs 2021 and 2022
9
³Key Performance Goal 2.1.3
Total consumer savings compared to the amount of FTC resources allocated to the merger program.
FY 2016 Actual
$46.40 in consumer
savings per $1 spent
FY 2017 FY 2018 FY 2019 Actual Actual Actual
$55.60 in consumer savings per $1 spent
$50.30 in consumer savings per $1 spent
$65.90 in consumer savings per $1 spent
FY 2020 Actual
$25.70 in consumer
savings per $1 spent
FY 2020 Target
$42.00 in consumer
savings per $1 spent
FY 2021 FY 2022 Target Target
$35.00 in consumer savings per $1 spent
Performance Goal 2.1.4 Consumer savings through nonmerger actions taken to maintain competition.
³Key Performance Goal 2.1.5
Total consumer savings compared to the amount of FTC resources allocated to the nonmerger program.
$1.02 billion
$1.12 billion
$1.10 billion
$52.30 in consumer
savings per $1 spent
$39.60 in consumer savings per $1 spent
$40.10 in consumer
savings per $1 spent
$1.77 billion
$75.80 in consumer
savings per $1 spent
$901 million
$45.95 in consumer
savings per $1 spent
$900 million
$40.00 in consumer
savings per $1 spent
$900 million
$35.00 in consumer savings per $1 spent
Objective 2.2 Engage in effective research, advocacy, and stakeholder outreach to promote competition and advance its understanding.
Performance Goal 2.2.1 Number of
workshops, seminars, conferences,
and hearings convened or co-
3
3
7
11
4
3
3
sponsored that involve significant
competition-related issues.
Performance Goal 2.2.2 Number of
reports and studies the FTC issued
9
11
9
4
7
8
8
on key competition-related topics.
Performance Goal 2.2.3
Percentage of competition advocacy
comments and amicus briefs filed
with entities including federal
64.7% 58.6%
*
*
*
60.0%
60.0%
and state legislatures, agencies,
or courts that were successful, in
whole or in part.
Objective 2.3 Collaborate with domestic and international partners to preserve and promote competition.
³Key Performance Goal 2.3.1
Percentage of FTC cases involving
at least one substantive contact
with a foreign antitrust authority 100% 96%
98% 100% 100% 95%
95%
in which the agencies followed
consistent analytical approaches
and reached compatible outcomes.
Performance Goal 2.3.2 Number of
instances in which the FTC provided
policy advice or technical assistance 171
160
151
165
155
130
130
to foreign competition agencies or
government.
* Results not available at time of publication.
Fiscal Year 2022 Congressional Budget Justification
10
Annual Performance Report for FY 2020 and Annual Performance Plan for FYs 2021 and 2022