The impact of team social role performance on team cohesion

Preparing to load PDF file. please wait...

0 of 0
100%
The impact of team social role performance on team cohesion

Transcript Of The impact of team social role performance on team cohesion

THE IMPACT OF TEAM SOCIAL ROLE PERFORMANCE ON TEAM COHESION AND TEAM PERFORMANCE

By Graham Hughes Lowman

Brian O’Leary Associate Prof. of Psychology Committee Chair
Bart Weathington Prof. of Psychology Committee Member

Christopher J. L Cunningham Associate Prof. of Psychology Committee Member

THE IMPACT OF TEAM SOCIAL ROLE PERFORMANCE ON TEAM COHESION AND TEAM PERFORMANCE
By Graham Hughes Lowman
A Thesis Submitted to the Faculty of the University of Tennessee at Chattanooga in Partial Fulfillment of the Requirements of the Degree of Master of Science: Psychology The University of Tennessee at Chattanooga Chattanooga, Tennessee May 2015
i

ABSTRACT This study examined the relationships between team social role performance, team cohesion, and team performance. The team social roles examined were those identified by Mumford, Campion, and Morgeson (2006): Cooperator, Communicator, and Calibrator. The Group Environmental Questionnaire (GEQ) developed by Carron, Widmeyer, and Brawley (1985) provided the measure of team cohesion on the individual and group levels. Performance reports from the GLO-BUS business simulation game provided team performance scores. Results indicated that mean team social role performance and the standard deviation of team social role performance are significantly correlated and predictive of team cohesion. In addition, results indicated a non-significant relationship between the mean and standard deviation of team social role performance and team performance as identified by the GLO-BUS simulation game.
ii

ACKNOWLEDGEMENTS First, I would like to thank my Thesis Chair, Dr. Brian O’Leary, for his support, encouragement, and patience throughout the thesis process. Second, I would like to thank my Thesis Committee, Dr. Christopher Cunningham and Dr. Bart Weathington, for their guidance and constructive feedback. Third, I would like to thank Dr. Daniel Bachrach and Oliver Stoutner for accepting my proposition for research and graciously granting me access to their classes at the University of Alabama. Without their support, this thesis would not have been possible. Fourth, I would like to express my deepest appreciation to Dr. Troy Mumford for allowing me to use his team social role performance peer-evaluation questionnaire. His generosity and encouragement were key factors in helping my thesis get off the ground. Last, I would like to extend my thanks to the students at the University of Alabama for their exceptional participation and time.
iii

TABLE OF CONTENTS
ABSTRACT ………………………………………………………….……………....…. ii ACKNLOWEDGEMENTS……………………………………………………………... iii LIST OF TABLES ….………………………………………………………...………... vii LIST OF ABBREVIATIONS ……………………………………………………….... viii CHAPTER
1. INTRODUCTION……………………………………………………….……1 2. LITERATURE REVIEW……………………………………………………. 2
Team Roles……………………………………………………...…………… 5 Social Team Roles …………..……………………………………….….. 7
Social Team Roles and Team Cohesion……………………………………... 8 Social Team Roles and Team Performance………………………………….. 8 Hypotheses……………………………………………………………..….... 10 3. METHODOLOGY……………………………………….……………...…. 11 Procedure………………………………………………….………………... 11 Participants………………………………………………………………..… 12 Measures………………………………………………………..………...… 14
Social Role Performance Questionnaire………………….…………..… 14 Group Environment Questionnaire………………………….……….…. 14 Team Performance……………………………………………………… 15
iv

4. RESULTS…………………………………………………………………... 17 Reliability……………………………………………………….…………... 17 Social Role Performance Questionnaire …………………………...…... 17 Group Environment Questionnaire…………………………................... 20 Hypothesis Tests………...………………………………………….…….… 22
5. DISCUSSION………………………………………………….……..…..… 32 Hypothesis Tests……………………………………………………………. 32 Implications…………………………………………………………..…...… 34 Limitations...............................................................................................…... 38 Future Research…………………………………………………………..… 40 Conclusion………………………………………………………………….. 44
REFERENCES…………………………………………………………….…………… 45 APPENDIX
A. THE UNIVERSITY OF TENNEESSEE AT CHATTANOOGA IRB APPROVAL LETTER……………………………………………………… 50
B. BENNE AND SHEATS’ TEAM ROLE TAXONOMY……………..…….. 52 C. BALES’ OPERATIONAL DEFINTIONS FOR TEAM ROLES………..… 54 D. BELBIN’S TEAM ROLE TAXONOMY……………………………….…. 56 E. MUMFORD, CAMPION, AND MORGESON’S TEAM ROLE
TAXONOMY………………………………………………………………. 58 F. TEAM SOCIAL ROLE PERFORMANCE PEER-EVALUATION
QUESTIONNAIRE……………………….………………………….…….. 60 G. GROUP ENVIRONMENT QUESTIONNAIRE……………………….….. 64
v

VITA…………………………………………………………….……………………… 68 vi

LIST OF TABLES 4.1 Social Role Performance Questionnaire Reliability Analysis with Three Raters…………... 19 4.2 Group Environment Questionnaire Reliability Analysis…………………………….……... 21 4.3 Mean and Standard Deviation of Team Social Role Performance, Team Cohesion,
and Team Performance Correlations Table ……………………………………..……... 24 4.4 Hypothesis 1(a): Mean Team Social Role Performance and Team Cohesion
Regression Model Summary………………………………………………………….… 27 4.5 Hypothesis 1(b): Mean Team Social Role Performance and Team Performance
Regression Model Summary…………………………………………………….……… 28 4.6 Hypothesis 2(a): Standard Deviation of Team Social Role Performance and Team
Cohesion Regression Model Summary………………………………………………..... 30 4.7 Hypothesis 2(a): Standard Deviation of Team Social Role Performance and Team
Performance Regression Model Summary…………………………………………...… 31 5.1 Group Environment Questionnaire and Team Social Role Performance Descriptive
Comparison…………………………………………………………………...………… 37
vii

LIST OF ABBREVIATIONS ATG, Individual-level Team Cohesion ATGS, Individual Attractions to the Group – Social ATGT, Individual Attractions to the Group – Task GEQ, Group Environment Questionnaire GI, Group-level Team Cohesion GIS, Group Integration – Social GIT, Group Integration – Task ICC, Intra-class Correlation IRR, Inter-rater Reliability
viii

CHAPTER 1 INTRODUCTION This thesis manuscript is divided into five chapters. The first chapter presents an outline of how the chapters work together to form a cohesive document. The second chapter provides a literature review of team roles, team cohesion, team performance, and the proposed hypotheses. Chapter three provides an explanation for the methods used to test the hypotheses. This includes information on the procedure, participants, and measures used. The fourth chapter details the results found from testing the hypotheses. It also provides reliability estimates for the measures used. Chapter five indicates the implications, limitations, areas of future research, and conclusions identified after examining the results provided in Chapter four.
1
TeamRole PerformanceTeam CohesionUniversityTeam Performance