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University of Montana ScholarWorks at University of Montana

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ScholarWorks at University of Montana
Syllabi Fall 9-1-2007
C&I 287.01: Business Communications
Sandra Williams University of Montana, Missoula, [email protected]

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Course Syllabi

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Recommended Citation Williams, Sandra, "C&I 287.01: Business Communications" (2007). Syllabi. 11029.
This Syllabus is brought to you for free and open access by the Course Syllabi at ScholarWorks at University of Montana. It has been accepted for inclusion in Syllabi by an authorized administrator of ScholarWorks at University of Montana. For more information, please contact [email protected]

C & I 287: Business Communication Autumn 2007
Sandra Williams, Ed.D. ED 301 243-4073 [email protected] Office Hours: Mon. 11-12, Tues. 10-11, Wed. 1-3, and by appointment.
Required Text and Materials: Guffy, M.E. (2003). Business communication: Process and product (5th edition). Cincinnati, OH: South-
Western College Publishing. Text Website: Blackboard Class Support Site:
Course Objectives: In this course, students will:
• Learn communication skills that can be applied to achieve professional goals now and throughout their careers.
• Learn communication strategies that are useful for conducting business meetings and engaging in successful negotiations.
• Become familiar with conflict resolution strategies that promote teamwork. • Learn effective public speaking skills. • Develop cross-cultural awareness and communication skills required for a globalized workplace. • Practice using PowerPoint in delivering business presentations. • Learn specific writing techniques and organization strategies for composing clear, concise, and
purposeful business messages and reports. • Practice composing routine letters, memos, email messages, goodwill messages, negative
messages, persuasive messages, application letters, and various types of business reports. • Recognize the importance of revising and editing in professional communication through the
creation of a portfolio. • Apply acquired business writing skills through a final team project. • Cultivate professionalism.
Attendance: Your attendance and active participation are vital to your success in this class. Lectures and class activities extend your understanding of the subject matter. If you are not in class, you may miss information and activities that are difficult to make-up. Please be on time and well-prepared for class. In cases of serious illness or emergencies, you are still responsible for any missed assignments or handouts. Email me as soon as possible for instructions. Grades for late assignments will be reduced. More than three unexcused absences will result in grade reductions.

Course Requirements:

• Classwork and participation: Participate in class discussions and projects. Your presence and active involvement is important to the success of these projects and will be factored into your grade.
• Reading: Read assigned chapters in our textbook in order to prepare for quizzes and to facilitate participation in class discussions and completion of in-class assignments.
• Chapter assignments and presentations: Complete the assignments as specified for each chapter.
• Quizzes: Take three quizzes on information from the text. Each quiz will also feature a section on grammar and mechanics.
• Portfolio of written assignments: Write and revise approximately four sets of chapter assignments over the course of the semester. All written assignments must be word-processed in 12-point standard font.
• Final team assignment: Write and present a business report based on the chapter case studies.

Grading Scale:









Miscellany: Since this is a computer lab, no food or drink is allowed during class. Ask me about computer and cell phone usage.

Standards of Student Conduct: Students have the responsibility to conduct themselves in a manner that does not impair the welfare or educational opportunities of others in the UM community. Students must act as responsible members of the academic community, respecting the rights, privileges, and dignity of others as well as refraining from actions, which interfere with normal university functions.

Disability Statement: If you have a disability for which accommodations are needed for you to perform to your highest potential in this course, arrange a meeting with me during the first two weeks of the semester in which we will discuss what accommodations you need and will receive in this course.

Academic Misconduct: All students must practice academic honesty. Academic misconduct is subject to an academic penalty by the course instructor and/or disciplinary sanction by The University of Montana. Academic misconduct is defined as all forms of academic dishonesty, including but not limited to plagiarism, misconduct during an examination or academic exercise, unauthorized possession of examination or other course materials, submitting false information, submitting work previously presented in another course, improperly influencing conduct, or facilitating academic dishonesty. All students need to be familiar with the Student Code, which is available for review online at .

As members of a learning community we all have responsibilities for each other that extend beyond the teaching/learning experience and transcend our roles in that dimension. We are, as human beings, responsible for the protection and well-being of other members of our group, and one dimension of our individual and group responsibility in that area relates to how we prepare for, and respond to, emergencies. Toward that end, the following are important:
• In the event we need to evacuate the building, our primary route will be down the east stairs through the east main doors. If that route is blocked, our secondary route will be down the west stairs through the west main doors.
• If you hear an alarm or are told to evacuate, always assume the emergency is real. Be sure to take coats, backpacks and valuables since the building may be closed for some time.
• Everyone should report to either the designated outdoor rally point or the indoor rally point (should conditions make it necessary to seek shelter in another building). Our outdoor rally point is south of the Education Building – at least 300 feet from the building. Our indoor rally point is in McGill Hall. We should reconvene as a group at the rally point so we can determine if anyone is missing.
• Do not use elevators as a means of evacuating, and do not use cell phones until safely away from the building.
• As the professor of this course, I would ask students who feel they may require assistance in evacuating to privately inform me of that need. Together we will preplan appropriate assistance.
• I would also request that students with a medical condition that could present an emergency privately inform me of that situation. Again, this notification is so we can preplan an appropriate response should an emergency occur.
• As soon as the class roster stabilizes, I will route a sign-up sheet for students to identify whether or not they possess current first aid and/or CPR certification. This information will be passed on to the Facility Emergency Coordinator for use should a need for first aid expertise arise.
The School of Education complete Emergency Operations Plan and Emergency Preparedness For Individuals With Special Needs are available at

Dynamic Course Schedule:

Week 1: Chapter 1 & 2 • August 27: Course overview. • August 29: Chapter PPT/discussion.

Week 2: Chapter 1 & 2 • September 3: Labor Day, HOLIDAY • September 5: Chapter PPT/discussion. CLUES due. Blackboard discussion due.

Week 3: Chapters 3 & 4 • September 10: Chapter PPT/discussion. CLUES due. • September 12: Chapter PPT/discussion. Blackboard discussion due.

Week 4: Chapters 3 & 4 • September 17: Webthink lab. • September 19: Webthink presentations.

Week 5: Chapters 5 & 6 • September 24: Chapter PPT/discussion. CLUES due.* • September 26: Editing: Documents for Analysis #5/6. Blackboard discussion due. Quiz (Chapters 1-4).

Week 6: Chapter 7 • October 1: Chapter PPT (Grammar/ Writing) /discussion. CLUES due. • October 3: Editing: Documents for Analysis #7. Blackboard discussion due. Portfolio Set #1 due.

Week 7: Chapter 8 • October 8: • October 10:

Chapter PPT/discussion. CLUES due. Editing: Documents for Analysis #8. Blackboard discussion due. Quiz (Chapters 5-9).*

Week 8: Chapter 9 • October 15: Chapter PPT/discussion. CLUES due. • October 17: Editing: Documents for Analysis #9. Blackboard discussion due. Chapter PPT/discussion.

Week 9: Chapter 10 • October 22: Chapter PPT/discussion. CLUES due. • October 24: Editing: Documents for Analysis #10. Blackboard discussion due. Portfolio: Set #2 due.

Week 10: Chapter 11 • October 29: Chapter PPT/discussion. CLUES due. • October 31: Editing: Documents for Analysis #11. Blackboard discussion due. Quiz (Grammar).

Week 11: Chapter 12 • November 5: Chapter PPT/discussion. CLUES due. • November 7: Editing: Documents for Analysis #12. Blackboard discussion due. Portfolio Set #3 due.

Week 12: Chapters 13 • November 12: Veteran’s Day, HOLIDAY • November 14: Chapter PPT/discussion. CLUES due.

Week 13: Chapters 14 • November 19: Chapter PPT/discussion. Blackboard discussion due. • November 21: Thanksgiving Vacation. HOLIDAY

Week 14: Chapter 15 & 16 • November 26: Lab for portfolios and team presentations. • November 28: Lab for team presentations. Final Portfolio due.

Week 15: Team Presentations • December 3: Presentations. • December 5: Presentations.

Week 15: Finals Week • December 4:

Final 8:00 – 10:00 am.

*Professor reserves the right to make adjustments to syllabus.